Shipping & Delivery Information

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during weekends, holidays, promotional periods, or high-volume order periods.

2. Shipping Availability

JIALI PEPTIDE provides international shipping services to multiple regions and countries where permitted by applicable laws and shipping regulations.

Certain destinations may have shipping limitations, customs restrictions, or import regulations that could affect order fulfillment.

3. Estimated Delivery Times

Estimated delivery times vary depending on destination, customs clearance procedures, shipping carrier operations, and local transportation conditions.

Delivery estimates provided on this website are approximate and should not be considered guaranteed delivery dates.

4. Shipping Carriers

Orders may be shipped using different logistics providers or shipping carriers depending on destination, package size, service availability, and operational requirements.

Carrier selection may change without prior notice to ensure efficient order fulfillment.

5. Tracking Information

Tracking information will be provided once an order has been shipped and tracking becomes available from the shipping carrier.

Tracking updates may take time to appear depending on carrier systems and regional logistics operations.

6. Customs, Duties & Taxes

Customers are responsible for understanding and complying with local import regulations, customs requirements, duties, taxes, fees, or restrictions applicable within their country or region.

JIALI PEPTIDE is not responsible for customs delays, import restrictions, confiscations, duties, taxes, or additional charges imposed by local authorities.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Orders delayed, lost, returned, or undeliverable due to incorrect addresses or incomplete shipping information may require additional shipping fees or order adjustments.

8. Lost, Delayed, or Damaged Packages

While we carefully package and prepare orders for shipment, JIALI PEPTIDE is not responsible for delays, damage, or loss caused by shipping carriers, customs authorities, weather conditions, transportation disruptions, or other external circumstances beyond our control.

Customers should contact us promptly if there are shipping-related concerns or delivery issues.

9. Refused or Returned Shipments

Orders refused by customers or returned due to failed delivery attempts, customs rejection, or import restrictions may be subject to return shipping costs, handling fees, or partial refunds depending on the situation.

10. Shipping Policy Updates

JIALI PEPTIDE reserves the right to update or modify this Shipping Policy at any time without prior notice.

Continued use of this website following updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions regarding shipping, delivery, tracking information, or order status, please contact our support team through the contact information provided on our website.