Your Privacy Matters

1. Information We Collect

When you use our website, place an order, contact support, or subscribe to updates, we may collect certain information including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details and transaction information
• Device, browser, and website usage information

2. How We Use Your Information

JIALI PEPTIDE uses collected information to:

• Process and fulfill orders
• Provide customer support
• Communicate regarding orders and shipping updates
• Improve website functionality and customer experience
• Prevent fraudulent or unauthorized activity
• Comply with legal obligations

3. Payment Information

Payments are processed through secure third-party payment providers.

JIALI PEPTIDE does not directly store complete payment card information or sensitive financial details on our servers.

4. Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to improve functionality, analyze traffic, and enhance user experience.

Cookies may store information such as browsing preferences, session details, and website interaction data.

5. Information Sharing

JIALI PEPTIDE does not sell or rent personal information to third parties.

We may share limited information with trusted service providers involved in payment processing, shipping, website hosting, analytics, or operational support when necessary to provide our services.

6. Data Protection

We implement reasonable administrative, technical, and security measures designed to help protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. International Customers

By using this website, you understand that your information may be processed and stored in locations outside your country or region, depending on operational and technical requirements.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and maintain business records.

9. Your Rights

Depending on your location and applicable laws, you may have rights regarding access, correction, deletion, or restriction of your personal information.

Requests related to personal information may be submitted through our customer support channels.

10. Third-Party Links

This website may contain links to third-party websites or services. JIALI PEPTIDE is not responsible for the privacy practices, content, or policies of external websites.

11. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Continued use of this website after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact JIALI PEPTIDE through the contact information provided on our website.